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Dell EMC VxRail 4.5 Upgrade Process: Upgrading the Cluster

Part 1: Dell EMC VxRail 4.5 Upgrade Process: Before We Begin
Part 2: Dell EMC VxRail 4.5 Upgrade Process: Upgrading the Cluster
Part 3: Dell EMC VxRail 4.5 Upgrade Process: The Aftermath

In Part 2 of this 3-part series, we’ll cover the actual upgrade process for your 4.5 VxRail cluster and how to monitor that upgrade so you don’t end up pulling your hair out.

Upgrading the VxRail Cluster

Local Upgrade Process

The local upgrade process is preferred, because it stages the upgrade to the VxRail Manager before proceeding with the upgrade.

  1. Log into the VxRail Manager.
  2. Navigate to the CONFIG page, and click on the System tab.
  3. Click the Local Upgrade button.
  4. In the Open File dialog, navigate to the VxRail Composite Bundle previously downloaded and saved locally, and then click Open to upload it to the VxRail Manager.
  5. Once the upgrade is staged to the VxRail Manager, click on the Continue button to begin the upgrade.
  6. When prompted, enter the required credentials for the vCenter Server local administrator account, the VxRail Manager root account, the vCenter Server root account, and the Platform Services Controller root account, and click the Submit button.

Internet Upgrade Process

Important Note
The Internet Upgrade process does not allow you to choose a specific version of the VxRail software. It is also unreliable, and depends on the internet connectivity at the target location which adds time and complexity to the upgrade process. It is recommended that you use the Local Upgrade process whenever possible.

  1. Log into the VxRail Manager.
  2. Navigate to the CONFIG page, and click on the System tab.
  3. Click the Internet Upgrade button.
  4. Once the upgrade has been downloaded and staged to the VxRail Manager, click on the Continue button to begin the upgrade.
  5. When prompted, enter the required credentials for the vCenter Server local administrator account, the VxRail Manager root account, the vCenter Server root account, and the Platform Services Controller root account, and click the Submit button.

Monitoring the Upgrade

  1. Log into the VxRail Manager.
  2. Navigate to the CONFIG page, and click on the System tab.
  3. Scroll down until you see the Progress Bar and Task Description.
  4. Click the Details link to expose more information.

With any VxRail code prior to 4.5, the upgrade process IS RIDICULOUSLY FICKLE, and will occasionally appear halted for extended periods of time in VxRail Manager. If you get nervous that the upgrade is broken because the progress bar hasn’t moved in a while, you can see exactly what’s happening under the covers by viewing the lcm.log from the VxRail Manager.

  1. Open an SSH session to the VxRail Manager, and log in as mystic.
  2. At the prompt, type: tailf /var/log/mystic/lcm.log
    Important Note
    This log will constantly update with the status of each individual task throughout the upgrade process, which is more verbose than what you’ll see in the VxRail Manager interface.

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Senior Infrastructure Engineer , Topgolf

Scott is an experienced professional and recognized leader specializing in the design and implementation of enterprise virtualization, enterprise storage, server infrastructures and operations. A self-starter able to work both independently and in a team-oriented environment, Scott has a proven ability to create and automate solutions to improve productivity, reliability and performance. Throughout his professional career, Scott has proven successes implementing technology and service improvement initiatives and has a demonstrated ability to think strategically about business, create technical definition around objectives in complex situations, develop solution strategies, motivate and mobilize resources, and deliver end-to-end technology solutions. Scott has achieved multiple industry recognized certifications in virtualization, networking, cloud, storage and other technologies, and is honored to be a VMware vExpert in 2018, 2019 and 2020.

 

 

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