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How to Find a Dell EMC Service Tag on PowerEdge Servers and VxRail Appliances

You can find the Service Tag on the luggage tag at the front of a PowerEdge or VxRail Appliance. If you’re looking for a way to get that Service Tag remotely, check out one of the following methods.

Finding the Service Tag in the vCenter UI

PowerEdge Servers

You’ll find the service Tags for each Power Edge Server by navigating to Hosts & Clusters > Cluster > Configure > Hardware > Processors.

VxRail Appliances

You’ll find the Service Tags for each VxRail Appliance in the VxRail Plugin for vCenter. Navigate to Hosts & Clusters > Cluster > Configure > VxRail > Hosts.

Finding the Service Tag using PowerCLI

Once you’ve connected to your VxRail vCenter, run the following bit of code. Get-Hosts -Server VxRailManager_IP -Username administrator@vsphere.local -Password <Password> |ft sn, hostname

Finding the Service Tag using the ESXi Console

Once you’ve consoled to the PowerEdge Server or VxRail appliance, run the following command. /opt/vxrail/tools/ipmitool fru print 17

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Access a Dell EMC 14G iDRAC Using the USB Console Interface

Deploying infrastructure over the years has exposed some pretty useful shortcuts. It’s tedious to program an iDRAC using the front LED. Sometimes, unconfigured network switches hold up the entire configuration process. This method will allow you to hook up a USB console cable and control your iDRAC directly, which can be a life saver and makes configuration and deployment much easier and without the need for a network connection.

  1. Connect your laptop to the USB Management Port on the front of the PowerEdge or VxRail.
  2. Wait for your laptop to install the appropriate drivers.
  3. The USB interface on your laptop will be assigned an IP address of 169.254.0.4.
  4. Open the browser of your choice.
  5. Browse to https://169.254.0.3, which is the IP address assigned to the iDRAC USB interface.
  6. Log into the iDRAC as root.

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